When a leak is allowed to persist for a length of time it could turn into an emergency. And of course when a pipe breaks, that is most certainly an emergency. Any time there is a situation that wastes water could become an emergency. But that does not always mean you should call the water company hotline.
- If you see a major water leak or burst pipe in the road, on a pavement or any other place outside your home, please call us 24 hours a day at (209) 795-7030.
- If there is a minor leak on a neighbor’s property and you are not able to reach them, call us during business hours, Monday through Friday.
- If you have a burst pipe inside your home you will have to call a plumber. It always best to make sure you are using a licensed and insured plumber.
We have five full-time employees who are available during business hours. If you have an emergency after hours, please call the emergency phone number (209) 795-7030. This is a pager to the person on-call, who will get back to you as soon as possible.