For specific questions regarding your bill please contact our office at (209) 795-7025 or check the information under Shareholder Information.
You can also email us at info@blsmwc.com.

Where can I pay my bill?

You may mail your check or money order made payable to Blue Lake Springs Mutual Water Company in the pre-addressed envelope enclosed with your bill. If you prefer to pay in person, please bring your payment to our Business Office located at:

Blue Lake Springs Mutual Water Company
1011 Blagen Road
Arnold, CA 95223

Also for your convenience there is depository box available 24 hours a day for check and money order payments. The box is located at the front entrance to the Business Office, adjacent to the BLSMWC sign. Payments deposited in either of this box are collected and processed at the start of the next business day.

Payment can also be made by calling our office at (209) 795-7025.

Your bill is due and payable upon presentation and becomes late after the penalty date shown on the front of the bill. After this penalty date, a late charge will be assessed on any unpaid balance and a reminder bill will be mailed. To avoid discontinuance of service, payment must be received in the Business office by the penalty date shown on the reminder bill.

  • If BLSMWC disconnects your service for any reason (other than for emergency repairs) a notice will be placed on your door notifying you as to why the service has been disconnected. If you are having plumbing or irrigation work done at the property, please check with the plumber or landscaper to see if they have temporarily disconnected the water for repair work. Should you need assistance in determining the source of the disconnection, please call our emergency hotline (209) 795-7030 anytime, day or night.
  • If water service is discontinued for non-payment, re-connection charges will be assessed for costs associated with reinstating service. The serviced property will remain without water service until all charges, including re-connection charges, have been paid. A deposit may also be required to reestablish service.
  • If you have a question about or dispute the charges on your bill, please call our Business Office between 8:00am and 4:00pm Monday through Friday. Although further research may be required, the full amount of the bill is still due and payable under the deadlines stated on your bill. If the disputed charges are found to be incorrect, an appropriate adjustment will be made to your account.

Emergency service personnel are available 24 hours a day by calling our emergency line at (209) 795-7030.

Shareholders are charged a annual rate in four main categories: Cabin, Cabin with Handheld Hose, Cabin with Metered Water, and Undeveloped Lot. This fixed charge covers the costs of maintenance, repair and improvement of the water system.

The Cabin with Metered Water usage charge is based on the number of billing units (ccf/100 Cubic Feet of water or 748 gallons). Shareholders are billed bi-monthly for water usage. The water meters are read on a bi-monthly basis.

Water rates are established by resolutions/ordinances adopted by the Board of Directors. Rates are reviewed annually to verify that the rates cover the cost of providing the service.

On November 8, 2014 the BLSMWC Board of Directors approved a new rate schedule that creates a reduced rate for the second share on lots that have been legally combined. Eligible shareholders should submit an application to the business office requesting the reduced rate. BLSMWC staff will review the application and determine whether the lot fits the criteria for the reduced rate. If the application is approved, the rate for the second share on combined lots will be 25% of the otherwise applicable rate. To be eligible, shareholder must be in good standing and will continue to pay full price for one share.

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