What constitutes an Emergency? If you see a major water leak or burst pipe in the road, on the pavement, or in any other place outside your home, please call the 24-hour Emergency Hotline at (209) 795-7030.
Anytime there is a situation that wastes water, this could become an emergency, but that doesn’t always mean that you should call the BLSMWC Emergency Hotline. For non-emergencies, please call the Business Office at (209) 795-7025. A non-emergency can include a wet spot that doesn’t dry on the road, pavement, or outside your home. A non-emergency could also be a minor leak on a neighbor’s property and you are not able to reach the neighbor.
We have five, full-time employees who are available during business hours. If you have an emergency after hours, please call the Emergency Hotline, (209) 795-7030. This is a pager to the person on-call, who will get back to you as soon as possible.
The BLSMWC is not responsible for plumbing repairs within your home. If you have a burst pipe inside your home, you will need to call a plumber as soon as possible. It is always best to make sure you are using a licensed and insured plumber.